Frequently Asked Questions
Generally, the speed at which you can go and still pick up debris depends on 3 things:
1. The item being picked up – certain items due to their shape and weight are just easier to pick up.
2. How low the magnet is set from the ground to the bottom of the magnet – the lower it is, the faster you can travel and still pick up the debris.
3. The strength of the magnet – the stronger the magnet is, the faster you can travel and still effectively pick up the debris
Your tracking number was provided to you in your shipping notice email sent to you when we shipped your product from our facility. If you can’t find your tracking number please email us at sales@bluestreakequipment.com and we can email your tracking number to you.
To track your shipment please use your tracking number as provided to you in your shipping notice email we sent you.
We ship worldwide.
If a shipping option and cost does not appear after entering your address information then a shipping quote is necessary. Please just email or call us with your product selection and shipping address. We’ll respond promptly with a shipping quote.
Several reasons;
1) we have the most effective products on the market – take a look at our videos of our products in action and compare our specs to those of our competitors.
2) we make it very easy to buy – we list our prices, you can see shipping costs when ordering and you can buy online. We value your time and therefore have made it easy for you to get the information you need to make a decision and then order.
3) we have products designed for specific applications – if you’re buying a sweeper you just want it to work, not something that’s frustrating because it half works, our comparison charts can help you select the product that’s right for your application.
We offer a variety of clean off methods depending on the type and size of the magnetic sweeper. We have pull release levers, Quick Clean Off Sleeves which work very well for magnets mounted under vehicles, push button automatic release systems, and continuous discharge systems where the debris is constantly cleaned off while the sweeper is moving. And we even offer the old manual way of cleaning some magnets off by hand if they are small enough.
Generally between 2 and 5 inches. The lower the better to pick up debris, and just high enough so that the magnet doesn’t hit the ground all the time. But it depends on the size of the magnet, the speed you want to pick up debris at, and the nature of the debris you’re trying to pick up. Consult the recommendations we have for each specific product.
- Order Online – Fast and easy. Complete your order online. Pay by Visa, Mastercard, American Express, Discover, Diners, or JCB credit card.
- Electronic Funds – Transfer (EFT) and Bank Wire Transfer.
- Government Purchase Orders – We accept Purchase Orders from Canadian and US government organizations. Terms Net 30 days. Please contact us by phone or email 1-519-582-1386 or sales@bluestreakequipment.com
- Cheque – Make payment via US$ cheque.
Please review your order carefully.
When ordering online, once you click the “Submit Order” button in the final step of the checkout process, our order fulfillment process begins and no changes can be made to your order.
We will make every attempt to cancel or change an order if you request, provided the order fulfillment process has not yet begun.
Magnetic sweepers will not pick up stuff when the floor itself is magnetic. The reason is that the floor forms a closed magnetic circuit with the magnets. Any object between the floor and the magnets is attracted to either the floor or the magnet depending on which it is closer to. Some particles or objects can appear to be repelled by the magnets, but they are actually being attracted more to the floor.
Yes, it can be. The magnetic sweeper should be handled with care. Do not get your fingers between the magnet housing and other ferrous metal objects, your fingers can get pinched.
Avoid close proximity to any electronic devices, they could be damaged.
Avoid close proximity to any medical devices and medical implants such as pacemakers.
Magnets are classified as dangerous goods when shipped by air and are therefore regulated when shipped by air (UN 2807, class9 dangerous goods). Charged magnets can affect navigational equipment. This makes shipping charged magnetic sweepers by air potentially dangerous and also costly. For these reasons Bluestreak Equipment only ships via ground transportation.
Don’t expose your magnetic sweeper to extreme heat.
Bluestreak Magnetic sweepers are designed with ceramic magnets. Ceramic magnets lose all their magnetism above 450° (840 deg. F). But they gradually degrade in strength above room temperature at a rate of 0.2% per Celsius degree. However, their strength increases somewhat as the temperature drops below room temperature. It is quite alright to operate our sweepers at temperatures as low as -60 degrees Celsius.
No. The magnets are permanently charged.
The only real way to be certain is to see them in action. That’s why we’ve provided as many videos and photos as we can to show you our products actually working, so you can be certain they do work. If you want another good way of comparing our sweepers to others on the market take a look at the magnet dimensions of our sweepers versus competitors (if they provide them). Simply put, more magnets means more power. If they don’t provide magnet dimensions you can get a good idea of how many are being used by the weight of the sweeper since magnets are generally the heaviest component. Steel weighs more than aluminum and while a steel backing plate is necessary, too much steel in the wrong places can rob the magnet of some of its power.
We’ve thought this through for you for many vehicles, so visit our vehicle specific pages first where we show you the magnetic sweepers we’ve designed specifically for your type of vehicle. We offer many different mounting options and there are usually optional mounting accessories available that make it easy to mount a magnet to your vehicle. We have many different types of mounting systems depending on the vehicle/magnet combination, including magnet mounts, forklift pin mounted options, bumper mount brackets, hitch mounted brackets, etc.
The amount of tax charged depends on the destination of the shipment. Items shipped to destinations within Canada are subject to either HST or GST depending upon the destination province.
Bluestreak Equipment acts as the importer of record for shipments to the USA to make purchasing from the USA hassle free. You will experience no taxes or brokerage or duty charges other than those appearing on your order placed online.
Orders sent to addresses outside of Canada and the USA are not subject to Canadian taxes, but can be subject to local taxes at the shipping destination. Recipients are responsible for paying these local taxes if applicable. Purchasers are also responsible for any custom brokerage charges and duties upon import to their country.
Bluestreak Equipment does not offer credit to most customers. Because of the nature of our products, their high quality and their longevity, we sell to most customers infrequently, sometimes only once. Processing credit applications and verifying credit is not cost effective in this situation and is best left to credit card companies who can offer you and / or your company credit terms. Therefore, we have made it as easy as possible to buy via credit card.
Exception – We do accept Purchase Orders from Canadian and US government organizations. Terms Net 30 days. Please contact us by phone or email 1-519-582-1386 or sales@bluestreakequipment.com
