•
 How can I be certain
Bluestreak Equipment products are the most effective on the market?
•
Why Should I purchase a
magnetic sweeper from Bluestreak Equipment and not somebody else?
•
Do the magnetic sweepers
ever need re-charging?
•
Is there anything special
I have to do to make sure my magnetic sweeper remains charged?
•
Why can't you ship by air
so I can get my sweeper faster?
•
Is the magnetic charge on
my sweeper dangerous or harmful in anyway?
•
Which areas do you ship
to?
•
Where's my shipment?
•
What's my shipment
tracking number?
•
Can we set up an account
or get credit terms?
•
Why can't we pick up stuff from a steel surface?
How can I be certain
Bluestreak Equipment products are the most effective on the market?
The only real way to be
certain is to see them in action. That's why we've provided as many
videos and photos as we can to show you our products actually working,
so you can be certain they do work.
If you want another good way of comparing our sweepers to others on the
market take a look at the magnet dimensions of our sweepers versus
competitors (if they provide them). Simply put, more magnets means more
power. If they don't provide magnet dimensions you can get a good idea
of how many are being used by the weight of the sweeper since magnets
are generally the heaviest component. Steel weighs more than aluminum
and while a steel backing plate is necessary, too much steel in the
wrong places can rob the magnet of some of its power.
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Why Should I purchase a
magnetic sweeper from Bluestreak Equipment and not somebody else?
Several reasons;
1) we have the most effective products on the market - take a look at
our videos of our products in action and compare our specs to those of
our competitors.
2) we make it very easy to buy - we list our prices, you can see
shipping costs when ordering, you can buy online, by phone, by fax, or
by mail. We value your time and therefore have made it easy for you to
get the information you need to make a decision and then order.
3) we have products designed for specific applications - if you're
buying a sweeper you just want it to work, not something that's
frustrating because it half works, our Product series comparison chart
can help you select the product that's right for your application.
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Do the magnetic
sweepers ever need re-charging?
No. The magnets are
permanently charged.
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Is there anything
special I have to do to make sure my magnetic sweeper remains charged?
Don't expose your magnetic
sweeper to extreme heat.
Bluestreak Magnetic
sweepers are designed with ceramic magnets. Ceramic magnets lose all
their magnetism above 450° (840 deg. F). But they gradually degrade in
strength above room temperature at a rate of 0.2% per Celsius degree.
However, their strength increases somewhat as the temperature drops
below room temperature. It is quite alright to operate our sweepers at
temperatures as low as -60 degrees Celsius.
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Why can't you ship by
air so I can get my sweeper faster?
Magnets are classified as
dangerous goods when shipped by air and are therefore regulated when
shipped by air (UN 2807, class9 dangerous goods). Charged magnets can
affect navigational equipment. This makes shipping charged magnetic
sweepers by air potentially dangerous and also costly. For these reasons
Bluestreak Equipment only ships via ground transportation.
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Is the magnetic charge
on my sweeper dangerous or harmful in anyway?
Yes, it can be. The
magnetic sweeper should be handled with care. Do not get your fingers
between the magnet housing and other ferrous metal objects, your fingers
can get pinched.
Avoid close proximity to
any electronic devices, they could be damaged.
Avoid close proximity to
any medical devices and medical implants such as pacemakers.
Which areas do you ship
to?
We ship worldwide.
If a shipping option and cost does not
appear after entering your address information then a shipping quote is
necessary. Please just email or call us with your product selection and
shipping address. We'll respond promptly with a shipping quote.
Where's my shipment?
To track your shipment
please use your tracking number as provided to you in your shipping
notice email we sent you. Input your tracking number on our "Tracking
Your Order" webpage for the appropriate carrier.
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What's my shipment
tracking number?
Your tracking number was
provided to you in your shipping notice email sent to you when we
shipped your product from our facility. If you can't find your tracking
number please email us at info@bluestreakequipment.com and we can email
your tracking number to you.
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Can we set up an
account or get credit terms?
Bluestreak equipment does
not offer credit to most customers. Because of the nature of our
products, their high quality and their longevity, we sell to most customers infrequently,
sometimes only once. Processing credit applications and verifying credit
is not cost effective in this situation and is best left to credit card
companies who can offer you and / or your company credit terms.
Therefore, we have made it as easy as possible to buy via credit card
either online or by fax or mail. You can also pay by check by mail.
Exception - We do offer
credit terms to government organizations. Net 30 days. Please call us.
We can usually approve
credit quickly to government organizations. When approved you can
"Order By Fax" to determine
your order total including shipping costs. You can then prepare
your organizations purchase order for this total amount and complete
your order by faxing your P.O. with your fax order.
For Canadian government
organizations that are also GST exempt
click here to see what you need
to send with your order.
Why can't we pick up stuff from a steel surface?
Magnetic sweepers will not pick up stuff when the floor itself is magnetic. The reason is that the floor forms a closed magnetic circuit with the magnets. Any object between the floor and the magnets is attracted to either the floor or the magnet depending on which it is closer to. Some particles or objects can appear to be repelled by the magnets, but they are actually being atracted more to the floor.
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